Frequently asked questions
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All questions
How does it work?
Upload one clear photo of your dog or cat, choose a scene and a style, and we create a portrait that keeps your pet's face, coat colours and markings. You see a free preview before you pay.
Will the portrait really look like my pet?
That is the main thing we work on. Every scene is tested to keep the details you would recognise: face shape, ears, eye colour, coat colour and markings. If a result is not right, you can generate another version.
What kind of photo works best?
A sharp photo where your pet's face is clearly visible and well lit, ideally at eye level. One pet per photo. Busy backgrounds are fine — we replace them.
Is the first portrait free?
Every new account gets a free watermarked preview so you can see the quality first. Finished high-resolution portraits use credits.
How much does it cost?
Credits come in one-time packs with no subscription. See pricing for the current packs.
Can I print my portrait?
Yes. Finished portraits download in high resolution, ready to print at any photo lab or online print service.
What happens to my photos?
They are used only to create your portrait, are never shown in our gallery, and are deleted automatically after a few days. See our privacy policy.
Do you support cats as well as dogs?
Yes. Every scene works for both dogs and cats.
Can I make a portrait of two pets together?
Not yet — portraits are one pet at a time for now. Multi-pet portraits are on the way.
Can I use the portrait commercially?
Portraits are for personal use: prints, cards, gifts and social media. Contact us before using them in products you sell.
Which browsers and devices work?
Any modern browser on phone, tablet or computer. You can upload straight from your phone's photo library.
Do you offer printed canvases?
Not yet. Download the high-resolution file and print it with any photo lab or online print service.
Still curious?
The easiest way to see it is to try it — the first preview is free.